Privacy Policy

Last updated: September 22, 2026

Viral Drop Club operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience (the “Services”).

Viral Drop Club is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, process, and disclose your personal information when you visit or use our website, make a purchase or other transaction, create or use an account, communicate with us, or otherwise interact with the Services.

If there is a conflict between our Terms of Service and this Privacy Policy regarding the collection, processing, or disclosure of personal information, this Privacy Policy will control.

Please read this Privacy Policy carefully. By accessing or using the Services, you acknowledge that you have read and understand the practices described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies you or can reasonably be linked to you or another person.

Personal information does not include information that has been collected anonymously or properly de-identified so that it cannot reasonably identify or be linked to you.

Depending on how you interact with Viral Drop Club, where you live, and what features you use, we may collect or process:

• Contact information, including your name, billing address, shipping address, phone number, and email address.

• Payment and transaction information, including payment method information, transaction details, payment confirmation, purchases, returns, exchanges, cancellations, and refunds.

• Account information, including usernames, passwords, preferences, settings, and other account-related information.

• Shopping activity, including products you view, place in your cart, save, purchase, return, exchange, or cancel.

• Communications, including information you provide when contacting customer support or communicating with us.

• Device information, including information about your device, browser, network connection, IP address, and similar identifiers.

• Usage information, including information about how and when you access, browse, or interact with our website and Services.

Payment information may be collected and processed by Shopify and applicable payment providers rather than being directly stored by Viral Drop Club.

Sources of Personal Information

We may collect personal information:

• Directly from you when you place an order, create an account, communicate with us, subscribe to marketing, or otherwise provide information to us.

• Automatically through our website and Services, including through cookies and similar technologies.

• From Shopify and other service providers that help us operate our business.

• From suppliers and fulfillment partners involved in processing or fulfilling your order.

• From marketing, advertising, analytics, or other business partners, where permitted by law.

• From other third parties when permitted or required by applicable law.

How We Use Personal Information

We may use personal information for the following purposes.

Providing and Improving the Services

We use personal information to:

• Process and manage purchases.

• Process payments.

• Fulfill orders.

• Arrange shipping and delivery.

• Provide tracking information when available.

• Process returns, refunds, exchanges, and cancellations.

• Maintain and manage customer accounts.

• Remember customer preferences.

• Provide customer support.

• Recommend or display products that may be relevant to you.

• Improve our products, website, customer experience, and Services.

Because Viral Drop Club may use independent suppliers, including suppliers connected through Shopify Collective, information necessary to fulfill an order may be shared with the supplier responsible for shipping the purchased product.

Marketing and Advertising

Where permitted by law, we may use personal information to:

• Send promotional emails or other marketing communications.

• Tell you about new products, new drops, offers, or promotions.

• Measure the effectiveness of advertising.

• Display advertisements on our Services or other websites.

• Personalize advertising based on shopping activity or interactions with our Services.

You may unsubscribe from promotional email.